We are open Fridays 5-9:30pm and Saturdays 4-9:30pm. We will also be open January 15th and February 19th for those holidays. Please visit our Hours and Pricing page for more info.
To learn about pricing please see our pricing page here
We offer a 10% discount for groups of 10+. If you purchase online, the discount will automatically be applied. If you have a group larger than 25, please contact us for special pricing.
You do not have to reserve tickets online! We do accept payments at the door! We accept cash & cards! If you decide to reserve your tickets online, then you are able to bypass the purchase line and “check-in” with your tickets. We recommend reserving sleigh ride tickets online as they sell out quickly.
You do not need to print the ticket confirmation. You can show us the email, we can look you up by the reservation name, or you can show us the printed tickets.
Yes! Characters arrive 30 minutes after opening and fire shows begin at 6pm and go every 30 minutes inside the ice palace.
We recommend dressing like you are going skiing. The warmer you are the happier you will be. Boots are a must. Also have coat, snow pants, gloves, and hat.
Click this link to see the 10 day weather forecast is Rigby, Idaho.
The Ice Palace is located … As a reference, we are 20 minutes from Idaho Falls, 1 hour from Pocatello, 2 hours 30 min from Twin Falls, and 4 hours from Boise, Idaho.
Yes! Our food & drinks include BBQ, Corn Dogs, Nachos, Soup, and Hot Chocolate!
We have port-a-potties on site.
We get this question a lot but different groups stay for different amounts of time. If you just want to quickly walk through to see the ice, you might only be there 20 minutes (not recommended). Other groups (who dress warm) stay for an hour or two. On the weekends we have a fire show every 30 minutes you have to stay and watch as well as your favorite snowman and winter princesses who visit! There are also fire pits you can hang out around and visit in a beautiful and magical environment. To complete the experience be sure to do the horse drawn sleigh ride. This is the favorite part for many groups!
Since this is a family run business we really want to still be able to enjoy our favorite holiday of the year! We will be closed on Christmas Day. We will be celebrating New Years Eve on Saturday, December 30th! Don’t miss our New Years Eve Firework show at 7pm & 9pm. We will also be open on Martin Luther King Jr Day, January 15th and President’s Day, February 19th.
We recommend bringing a stroller with large wheels or better yet bring a sled you can pull around. You will be walking through ice and snow so it is very difficult to push anything with wheels. We have had people come in wheelchairs and have been able to do it but again it might be difficult depending on the amount of snow fall we’ve had as well as how much ice has grown in our tunnels.
Interested in having a photoshoot at The Ice Palace? Please send us an email and we’ll be in touch soon!
