WHAT ARE YOUR HOURS?

Coming again in December 2023! Hours coming soon!

WHEN WILL SPECIAL FEATURES SUCH AS THE SECOND STORY, ICE SLIDE, IGLOOS, AND MORE BE AVAILABLE?

The Ice Palace layout changes every year! We work hard to always add new features! Our team works alongside Mother Nature to grow and change the palace throughout the season.

WHAT TICKETS DO YOU OFFER?

We offer General and Child Admission. Pricing is different based on location. Click on the state you want pricing for. 

Idaho Tickets

Minnesota Tickets

DO YOU OFFER GROUP DISCOUNTS?

We offer a 10% discount for groups of 10+. If you purchase online, the discount will automatically be applied. If you have a group larger than 25, please contact us for special pricing.

DO I HAVE TO RESERVE TICKETS ONLINE, OR CAN I PAY AT THE DOOR?

You do not have to reserve tickets online! We do accept payments at the door! We accept cash & cards! If you decide to reserve your tickets online, then you are able to bypass the purchase line and “check-in” with your tickets. 

I PURCHASED MY TICKET ONLINE, DO I NEED TO PRINT THE TICKET CONFIRMATION?

You do not need to print the ticket confirmation. You can show us the email, we can look you up by the reservation name, or you can show us the printed tickets.

DO YOU HAVE FIRE SHOWS AND CHARACTERS EVERY NIGHT?

Yes! Characters arrive 30 minutes after opening and fire shows begin at 6pm and go every 30 minutes inside the ice palace.

HOW DO I DRESS WHEN VISITING THE ICE PALACE?

We recommend dressing like you are going skiing. The warmer you are the happier you will be. Boots are a must. Also have coat, snow pants, gloves, and hat.

WHERE ARE YOU LOCATED?

We have two locations one in Rigby, Idaho and one in Delano, Minnesota. The Ice Palace Minnesota is located at 650 River St N, Delano, MN 5532. The Ice Palace Idaho is located through the woods from LaBelle Lake at Krupp Scout Hollow. The address is different than LaBelle Lake’s. 688 North 4200 East Rigby, ID 83442.

IS THERE FOOD AT THE ICE PALACE?

Yes! Both our locations include food & drink vendors.

ARE RESTROOMS AVAILABLE ON SITE?

We have port-a-potties on site.

HOW LONG DOES IT TAKE TO WALK THROUGH THE ICE PALACE?

We get this question a lot but different groups stay for different amounts of time. If you just want to quickly walk through to see the ice, you might only be there 20 minutes (not recommended). Other groups (who dress warm) stay for an hour or two. On the weekends we have a fire show every 30 minutes you have to stay and watch as well as your favorite snowman and winter princesses who visit! There are also fire pits you can hang out around and visit in a beautiful and magical environment. To complete the experience be sure to do the horse drawn sleigh ride. This is the favorite part for many groups!

ARE YOU OPEN ON HOLIDAYS?

Since this is a family run business we really want to still be able to enjoy our favorite holiday of the year! We will be closed on Christmas Day.

We will be celebrating New Years Eve on Saturday, December 30th! Don’t miss

our New Years Eve Firework show at 7pm & 9pm.

CAN I BRING A WHEELCHAIR OR STROLLER?

We recommend bringing a stroller with large wheels or better yet bring a sled you can pull around. You will be walking through ice and snow so it is very difficult to push anything with wheels. We have had people come in wheelchairs and have been able to do it but again it might be difficult depending on the amount of snow fall we’ve had as well as how much ice has grown in our tunnels.

DO YOU ALLOW PHOTOSHOOTS AT THE ICE PALACE?

Interested in having a photoshoot at The Ice Palace? Please send us an email and we’ll be in touch soon!