We are open Thursday & Fridays 5-9pm and Saturday & Sundays 4-9pm. We will also be open February 19th for holidays. Please visit our Hours and Pricing page for more info.
To learn about pricing please see our pricing page here
We recommend dressing like you are going skiing. The warmer you are the happier you will be. Boots are a must. Also have coat, snow pants, gloves, and hat.
The Ice Palace is located at 657 River St N, Delano, MN 5532.
We have developed the land adjacent to the palace into a large parking lot with over 550 parking spots. There is a large lighted “ICE PALACE” sign marking the entrance. Please refer to Google Maps for the exact location of the parking lot.
Yes! We have mini donuts, sumo egg rolls, as well as wood-fired pizza, hot drinks, soda, wine and beer.
We have port-a-potties on site.
To guarantee entry we ask that you arrive as close to your reservation time as possible. But…as long as we have not reached capacity, we will be happy to grant you late entry if you are running behind schedule.
Absolutely! Simply reply to your confirmation email OR fill out the submission form on our contact page with your reservation number and the new time or date you’d like to move your reservation to. We will email you a new confirmation with the updated reservation time/date.
Yes! Tickets are available to purchase at the ticket booth just inside the gate. Limited quantities are available so there may be a waiting period if the Ice Palace is at capacity when you arrive. We highly recommend buying tickets in advance to guarantee admission.
Once you are at the Ice Palace, you are welcome to stay as long as you like.
We offer a 10% discount for groups of 10+. If you purchase online, use the large group option to get discount applied. If you have a group larger than 20, please contact us for special pricing. We offer military discounts. Please contact us for information.
You do not need to print the ticket confirmation. Your confirmation email will contain a link to a QR code that we will scan at the ticket gate. We can also look up your reservation by your name or phone number when you arrive to check in.
We have port-a-potties on site.
No worries! A number of factors could account for you not getting your confirmation email including typos, spam folders, or accidental deletion. Simply fill out the submission form on our contact page and we will send you a new confirmation email. We can also retrieve your ticket information when you arrive at check-in.
Fire show schedule:
Thursdays – 5:30 & 6:30 pm
Fridays – 5:30, 6:30 & 7:30 pm
Saturdays – 5:00, 6:00, 7:00, & 8:00 pm
Sundays – 5:30, & 6:30 pm
Winter Characters:
Thursdays – Ice Queen & Snowman
Friday through Sunday – Ice Queen, Ice Princess, Snowman & Yeti
Click this link to see the 10 day weather forecast is Delano, MN.
We get this question a lot but different groups stay for different amounts of time. If you just want to quickly walk through to see the ice, you might only be there 15 minutes (not recommended). Other groups (who dress warm) stay for a couple hours. Our fire shows start at 5:30 p.m. as well as your favorite snowman and winter princesses who visit! There are fire pits, a sledding hill, and lots of good food and drinks so hang out and visit as long as you’d like.
We recommend bringing a stroller with large wheels or better yet bring a sled you can pull around. You will be walking through ice and snow so it is very difficult to push anything with wheels. We have had people come in wheelchairs and have been able to do it but again it might be difficult depending on the amount of snow fall we’ve had as well as how much ice has grown in our tunnels.
Interested in having a photoshoot at The Ice Palace? Please send us an email and we’ll be in touch soon!
Dogs Only. No other pets will be allowed on Ice Palace grounds. Dogs must be well-trained and on a leash at all times. Dog leashes cannot exceed 4 feet. Owners must clean up after their dogs. Please do not allow dogs to urinate within the immediate Ice Palace or Courtyard grounds. Only one dog per owner will be allowed. Please keep in mind that on most nights, the Ice Palace will have large crowds, music, and lots of little children. If your dog is not suitably trained to be around these situations, please leave them home. We require dogs be removed from the premises immediately if we detect any behavior that we deem aggressive including but not limited to barking, lunging, and growling.
Please reach out to us at marketing@theicepalaces.com
